Shipping policy
Shipping Policy
Thank you for shopping with us at [Your Store Name]. We are committed to providing you with high-quality products and fast, reliable shipping.
Shipping Locations
We currently ship to all European countries. Orders placed within these locations are processed and shipped directly from our warehouse in Lithuania.
Processing Time
Orders are typically processed within 1-2 business days. Please note that processing times may vary during peak periods or holidays. After processing, your order will be shipped according to the selected shipping method.
Shipping Methods & Delivery Times
Delivery times may vary depending on your location. We strive to ensure timely delivery, but please note that some delays may occur due to circumstances beyond our control (e.g., weather, customs, etc.).
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and the selected shipping method. You can view the exact shipping cost before confirming your order.
Customs and Duties
All shipments within the European Union are subject to local VAT and customs fees if applicable. These charges are typically included in the price during checkout. For countries outside the EU, customers are responsible for any additional customs duties or taxes.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order through the courier’s website.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at info@b-bvb.com within 14 days of receiving your order, and we will do our best to resolve the issue.
Address Changes
Please ensure that the shipping address provided at checkout is correct. We are not responsible for any delays or delivery issues due to incorrect or incomplete addresses.
Contact Us
For any questions regarding shipping, please feel free to reach out to us at info@b-bvb.com or visit our Contact page.
Thank you for your order, and we hope you love your new caps!